HorseFX is committed to assisting customers in transitioning their horse to full barefoot performance.
Products purchased through HorseFX can be exchanged if they are returned in as new condition.
Renegade Hoof boots are a high performance boot offering comfort for the horse and are the easiest boot to apply. We offer advice and assistance with fitting the boots, after sales service and spare parts. HorseFX will assist customers seeking advice on hoof shape and suitability to the Renegade Hoof boots.
For the best fit, hooves should be regularly trimmed with low heels, short toe and Brumby bevel with no or very minimal flaring. While the boots may still perform on hooves outside the above guidelines it is the purchasers responsibility make this evaluation.
Renegade Boots purchased through HorseFX will be exchanged for a different size provided the boots are in as new condition. Upon receipt of the incorrect sized boots, HorseFX will provide the required size. Boots will not be exchanged based on colour.
Purchasers must choose carefully as HorseFX will not refund boots purchased based on incorrect fit due to hoof shape, wrong size or different colour.
If boots or any other products are found to have a manufacturing fault then a refund will be at the discretion of HorseFX.
Purchases of products in stock will be despatched within 3 business days of payment being received. If the product us out of stock HorseFX will endeavour to advise the customer of the delay and provide an approximate delivery date.
HorseFX will make every effort to use to the most cost effective and safest method for shipping.
Shipping costs will be added to the total of the invoice and paid by the customer. Where a product is to be returned to HorseFX for exchange this is at the cost of the customer, the exchanged goods will be shipped at the cost of HorseFX.
We take care to ensure that the personal information you give us on our website is protected. Credit card information is not stored on our website.
We store customer contact information and take every reasonable step to ensure its security and protect it from misuse and unauthorised access.
The information stored may include your name, postal and/or email address and telephone number. We will not sell or give your contact information to a third party
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